Refund Policy

Last updated: December 2025

1. Overview

At Lumivora LLC, we are committed to your satisfaction. If you are not completely satisfied with your course purchase, we offer a straightforward refund policy as outlined below.

2. 30-Day Money-Back Guarantee

If you purchase any course from Lumivora LLC and are not satisfied with your purchase, you may request a full refund within 30 days of your purchase date. No questions asked.

3. Refund Eligibility

To be eligible for a refund, you must:

Request the refund within 30 days of your original purchase
Provide proof of purchase (order confirmation email)
Not have downloaded more than 25% of the course materials, or submit a detailed explanation of your dissatisfaction

4. How to Request a Refund

To request a refund, please contact us at info@lumi-vora.com with the subject line "Refund Request" and include:

Your full name
Order confirmation number
Course name
Date of purchase
Brief reason for refund request

5. Processing Time

Refunds will be processed within 5-7 business days of approval. The refund will be credited back to your original payment method.

6. Non-Refundable Items

The following items are not eligible for refund:

Courses purchased more than 30 days ago
Digital products that have been fully downloaded or extensively used
Promotional or discounted courses (unless otherwise stated at purchase)

7. Exceptions

Lumivora LLC reserves the right to deny refunds in cases of abuse of the refund policy or if it appears the policy is being exploited for purposes other than legitimate dissatisfaction.

8. Changes to This Policy

We reserve the right to modify this Refund Policy at any time. Changes will be effective immediately upon posting to the website. Your continued use of our services following the posting of revised Terms means that you accept and agree to the changes.

9. Contact Us

If you have any questions about this Refund Policy, please contact us at: info@lumi-vora.com or call +1 230-331-5690